PSS & Order Management Seamlessly manage and automate reservations and departure control

Gaining customer loyalty requires you to treat your customers uniquely at every touchpoint across their journey. A key component to accomplishing this is through advanced reservations and departure-control technology that centers around customer centricity and enables personalized, seamless sales and service.

Our Approach

Our end-to-end reservations and departure-control solutions support your airline’s unique business strategy, including:

• SabreSonic Reservations enables airlines to effectively sell products and serve customers throughout the customer journey and across their partner network. This includes the management of bookings, inventory control, passenger check-in and airport experience, all while accounting for end-to-end revenue. The solution confirms accurate ticketing and reporting of sales generated through the airport, ticket offices and call centers, ensuring an airline is selling seats at the best price with optimal controls and true availability.
• SabreSonic Airport Solutions provide a seamless walkthrough experience at the airport with automated and self-service check-in solutions. Airport solutions allow for expedited baggage handling and efficient recovery from irregular operations, including self-service capabilities. Next-generation load management calculates the optimal weight and balance for each flight.

Benefits

SabreSonic is designed to automate sales and reservations, maximize revenue, enhance partnerships and create efficient airport experiences. Our core solutions offer myriad benefits such as:

• A seamless experience at every touchpoint with automated, self-service solutions,
• Reduced airport operational costs and efficient recovery from irregular operations,
• Real-time abuse detection and resolution to prevent fraud,
• PNR servicing across alliance and partner networks,
• O&D reaccommodation to ensure customer satisfaction during disruptions,
• Simplified automated exchanges and refunds, reducing agent screens from 10 to as few as two.

SabreSonic helps some of the world’s most prominent airlines drive innovation, growth and customer loyalty. Each year, 789 million passengers are boarded through our systems. We have systems deployed in more than 1,500 airports across 195 countries worldwide.