Graphical User Interface Driving Efficiency And Productivity
Ensure efficient usage of the SabreSonic® Res and SabreSonic® Check-in with the deployment of the Interact interface. This real-time graphical user interface (GUI) dramatically simplifies the call center process and efficiently facilitates airport operations, increasing productivity and customer satisfaction while reducing transaction and training costs.
The Interact interface enables you to:
- Increase agent productivity with intuitive access to frequently performed operations, quick and easy access to all pertinent flight and passenger data, and intelligent error checking
- Increase customer satisfaction by streamlining check-in and reservation functions for reduced wait time and providing passengers a more personalized travel experience due to readily available passenger profile data
- Reduce cost with advanced error checking features and correction prompts which minimize human input error and provide quality control during the reservation process, eliminating time and effort to re-work reservations
- Deploy to user desktops easily with minimal disruption or system expertise required