Delivery & Customer Care Ensures tangible business value, full adoption solutions and a consistent experience

Our services and expertise are critical components of a successful solution. That is why every implementation leverages deep knowledge and expertise while utilizing a proven methodology. Through our Program Lifecycle services model, we provide a consistent experience through the sales cycle, delivery and implementation consulting and customer care, as well as into our airline community.

Additionally, we assist our customers in driving “value optimization” as a central theme that runs throughout our methodology and is tailored to minimize risk and maximize solution benefits.


Our Delivery and Customer Care teams offer several key benefits, including:

  • Fosters rapid adoption of our solutions through a consistent, seamless experience with methods and guidelines that enable us to apply our expertise to your objectives with clarity and teamwork.
  • Enables optimal return on investment as quickly as possible with the ability to support customers of all needs and complexities.
  • Offers around-the-clock, global maintenance support with five care centers on four continents with employees who have significant experience in both IT solutions and the airline industry.

Committed to minimizing the environmental impact of our global operations and to promoting sustainable business practices in travel and tourism.