Core Reservations Seamlessly managing and automating reservations, inventory and departure control

Gaining customer loyalty requires you to treat your customers uniquely at every touchpoint across their journey. A key component to accomplishing this is through advanced reservations, inventory and departure control technology that centers around customer centricity and enables personalized, seamless sales and service.

Our approach

We want to ensure you have the latest tools to provide a superior customer experience from the time your customers begin shopping until their trip concludes. Our end-to-end reservations, inventory and departure control solutions span your entire airline, including retailing, distribution and fulfillment. Our core systems support your unique business strategy by:

  • Providing a seamless customer experience across all touchpoints and distribution channels,
  • Increasing efficiency and effectiveness through integrated reservations, inventory and departure control systems with full support for your airline partners,
  • Offering last-seat availability for third parties, interactive seat maps and catalog of ancillaries to ensure the right content is available at the right time and price.



Our core solutions offer myriad benefits such as:

  • Personalized customer service at every touchpoint, with expanded ancillary sales opportunities;
  • Reduced airport operational costs and efficient recovery from irregular operations;
  • Real-time abuse detection and resolution to prevent fraud;
  • PNR servicing across alliance and partner networks;
  • Increased revenues through rules-based decision-making, thus providing insights to reduce inventory spoilage and protect revenue;
  • O&D reaccommodation to ensure customer satisfaction during disruptions;
  • Simplified automated exchanges and refunds;
  • A seamless experience with automated self-services solutions.


Our Footprint

Our core systems -- designed to automate sales and reservations, maximize revenue, enhance partnerships and create efficient airport experiences -- drive innovation, growth and customer loyalty. We help some of the world’s most prominent airlines serve hundreds of millions of travelers each year:

  • 789 million passengers are boarded through our systems each year.
  • We partner with 80 airlines around the world.
  • Our systems are used in more than 1,500 airports worldwide.
  • We have systems deployed in 195 countries on six continents.

Committed to minimizing the environmental impact of our global operations and to promoting sustainable business practices in travel and tourism.