Sabre Virtually There
The Sabre® Virtually There® Web site enables airlines to provide real-time, valuable travel information to customers 24 hours a day, seven days a week. With this innovative tool, you can e-mail hyperlinks to itineraries and other travel information directly to your customers, adding even greater value to the quality services you already provide. The e-mail is sent through the Sabre® global distribution system (GDS) so you don’t even need to have access to the Internet to provide this service. And because Sabre Travel Network hosts the site, there’s no extra work and your airline doesn’t incur any additional cost.
- Saves time and money associated with faxing and mailing travel documents
- Sets your airline apart from the competition with online document delivery
- Enhances the value of the services you bring your customers – for free
- Supplements revenue with second-sale opportunities
- Provides your customers with instant access to the most current travel data
FEATURES
The Sabre Virtually There Web site enables you to send an itinerary co-branded with your airline’s logo, contact information and marketing message. When you provide your customers access to the site, they’ll have instant online access to their travel data 24 hours a day, seven days a week for up to 24 hours after last day of travel. Your customers can access their online graphical itineraries and other travel information from the instant they book their trips in the Sabre system.
Your customers will receive an e-mail message from your airline containing direct hyperlinks to their graphical itineraries at http://www.virtuallythere.com. The itinerary will update instantly when changes are made to the travel plans, and real-time data, such as gate assignments and flight departure/arrival times is always displayed. In addition, Virtually There itineraries offer:
Electronic Document Delivery
With the new E-Ticket Receipt and E-Invoice features, your customers can enjoy the ease of instantly viewing and printing their online documents. You no longer have to mail or fax documentation associated with e-ticket bookings. Your customers will receive links to their e-ticket receipts in e-mail notifications. Access will also be available via links in their itinerary.
Second-Sale Opportunities
The Destination Services feature enables your customers to book thousands of great products and services, including tours, limousine services, attractions, events and more.
Access Anytime, Anywhere with Wireless
Virtually There also works with Wireless Application Protocol (WAP) devices. Your customers can view their itineraries, weather information, flight schedules and gate assignments anytime, anywhere via their WAP-enabled cellular phones and handheld devices.
In Their Hands
Your customers can take their Virtually There information and itineraries with them wherever they go. All they need to do is download it to their Palm™, Blackberry or Microsoft® CE personal digital assistant (PDA).
Calendar Updates
The Organizer Download feature enables your customers can download their trip details to their desktop calendar software and then synchronize to their handheld devices. Their organizers are automatically updated with their trip information. The feature is compatible with Microsoft Outlook™, Act!™ 2000, Lotus Notes® and Palm Desktop®.
Dining Out
The Restaurant Guide allows your customers to research and book restaurants by name, cuisine, ambience and location. They'll be able to choose just the dining experience they want wherever they are -courtesy of your airline and Virtually There.
Online Maps
Your customers can request point-to-point driving directions to locations in their itineraries with the Driving Directions feature, increasing overall trip satisfaction.
Real-Time Information
Your customers can use Flight Tracker to view real-time flight information for North American flights, including departure times and estimated arrival times. This feature reduces last-minute calls to you and the airline since travelers can tap directly into the information they need.
Instant Notification
With Flight Notification, your customers can be notified of events, such as flight or gate changes, via e-mail, voice, pagers, wireless phones and handheld devices from 1 to 72 hours in advance of the flight.
New Features and Functions
The following new features are available through Virtually There! These tools make travel planning more convenient, time efficient and enjoyable for Sabre Connected travelers. The Sabre Virtually There Web site continues to provide travelers with new tools that make managing their trips more enjoyable.
- Flight Notification with SMS messaging and voice notification
- EMT command which allows airlines to send a notification to the e-ticketed traveler that their e-ticket receipt is available
- EMI command which allows airlines to send a notification to the e-invoiced traveler that their e-invoice is available
- Travel Bulletin Central for timely updates on travel alerts, airport information, airline information, security requirements, etc.
- Visa & passport services
- Traveler Verification allows your traveler to establish a unique password that ensures that their itinerary is available only to them and to those with whom they share their travel plans
Taking advantage of Virtually There is a sure way to increase customer satisfaction, reduce expenses associated with mailing and faxing itineraries and receipts and set your airline apart from your competitors.
SCREENSHOTS
The Sabre Virtually There home page provides easy access to customized trip itineraries and documentation as well as many value-added travel tools.
Sabre Virtually There itineraries can be emailed directly to your customers from the Sabre system. They can also access links to electronic ticket receipts and invoices, saving you time and money associated with delivering these documents.
WHERE AVAILABLE
Sabre Virtually There is available to travel experts worldwide. Itineraries may be sent to customers in English, French, German, Greek, Italian, Japanese, Korean, Mandarin Chinese, Portuguese, Spanish, Swedish, Thai and Traditional Chinese.
TECHNICAL REQUIREMENTS
- Travelers can access their itinerary and trip information online from their Internet browser.
- Mobile access is also available via WAP-enabled cellular phones and wireless handheld devices such as Blackberry and Wireless Palm.
- The Desktop Organizer Download feature is compatible with Microsoft Outlook, Act 2000, Lotus Notes and Palm Desktop.
- Itinerary download to personal digital assistants (PDAs) such as Palm, Handspring or Microsoft CE is available.
LEARN MORE
Product Information
Product Profile (Spanish - .pdf)
Product Profile (Portuguese - .pdf)
News Releases
Sabre Virtually There Web Site Offers Immediate Travel Alerts and Information
Sabre Virtually There Update Enhances Travelers' Data Privacy Protection
All product literature is provided in .pdf format. Adobe Reader is required to view this material.