Sabre CargoMax Suite

Cargo Revenue Management | Cargo Revenue Accounting | Cargo Claims Management | Cargo Shipment Scheduling and Tracking

Recognizing the revenue-generating potential of an efficient air cargo department, experienced airlines have transformed this sideline operation into a vital component of their business strategy. The success of an air cargo operation can be impacted by a number of factors — lengthy unproductive processes, untimely flight schedule updates, inaccurate data collection and uninformed decision making. Airlines require automated decision-support tools to help manage cargo operations at an optimal level, thereby increasing revenue while maximizing profit and improving customer relationships.

The Sabre® CargoMax™ Revenue and Pricing Suite offers the following products to help improve air processing.

Cargo Revenue Management

Sabre® CargoMax™ Revenue Manager helps an air cargo operation increase profits through effective cargo space management. Extensive computer models estimate the capacity of each departing flight and determine the most profitable space allocation of various cargo products.

With Revenue Manager, much of the guesswork is taken out of managing a complex cargo operation so an air cargo company can:

• Accurately plan cargo loads for maximum revenue by forecasting available cargo capacity by market, segment, equipment type, day of the week and time of day.
• Capture additional revenue and reduce offloads through an optimized overbooking function that considers booking behavior.
• Improve earnings and service quality as the result of proactive identification of revenue streams and potential service failures.

See the Revenue Management section of this website for a description of Sabre® AirMax® Revenue Manager, a sophisticated system that helps an airline significantly improve revenue.

Cargo Revenue Accounting

Sabre® CargoMax™ Accounting Manager enables an air cargo company to improve financial control, enhance decision making and automate the rating and proration processes. From the initial sales contact to final accounting action, the system provides the flexibility to calculate and report detailed, accurate and complete net revenue data as well as real-time rates and prorates to determine the revenue of each shipment.

Accounting Manager delivers a flexible, complete integration of revenue accounting functions with operational data so an air cargo company can:

• Increase control and accuracy of interline billings and collections resulting in shortened billing cycles.
• Improve the ability to audit and control station and agent receivables.
• Improve efficiency through extensive automation of rating and proration together with elimination of duplicate entry of accounting information.

Cargo Claims Management

Sabre® CargoMax™ Claims Manager, a patented application, provides a vehicle to track and process claims in an accurate and timely manner. The system integrates a Windows client/server system and imaging technology to facilitate the processing of claims, the creation of correspondence, check authorization, check printing and management reporting.

Claims Manager enables an air cargo organization to:

• Lower overall costs associated with claim processing and resolution. Since automated tasks help reduce the time required to process each claim, fewer agents are necessary to resolve the same number of cases. Analysts and management can quickly identify those claims that need special attention, and less physical storage space is needed to warehouse the data.
• Increase efficiency through the use of imaging technology. An analyst or adjuster can retrieve and view all documents related to a specific air waybill, track and report the status of any claim, and generate correspondence within seconds.
• Resolve claims faster and improve customer goodwill. Because claims are stored electronically, users can share claims, document images, correspondence and notes.

Cargo Shipment Scheduling and Tracking

Sabre® CargoMax™ Reservations Manager provides an air cargo operation with reliable booking, inventory control and shipment tracking capabilities. This mainframe-based tool gives airlines around the world real-time system access while relieving them of data center and network management so they can focus on their core competencies. Providing a separate database for each airline, the system helps ensure the confidentiality of each carrier’s operations.

The integrated functions and automated cargo tasks give rise to a highly efficient cargo reservations and shipment process. Results of this enhanced process include increased accuracy of air waybill data collection and immediate access to correct customer shipment information for improved customer service.

Reservations Manager is hosted in a secure data center, managed by experts in IT and data center management.