| 7 April, 2008 |
| 0900 – 1700 |
SlotManager Workshop
- Slot Handback and Change Generator
- New items in 2007.1 Change Generator
- Managing offers
- Filtering for waitlist and cancelled slots
- Control file and equipment substitution
|
| 1200 – 1300 |
Lunch |
| 1300 – 1700 |
SlotManager Workshop
- Slot Usage Report
- Action Code T
- Finding messages using SCR Log and Message Handler
- Additional items if more time
|
| 8 April, 2008 |
| 0900 – 1200 |
SlotManager Design
- Offer handling with 2008.1
- Airline code and flight number substitution
- Swap builder design
- 80% warning on cancellation
- Automated backup
|
| 0900 – 1200 |
Schedule Manager Workshop
- Topics submitted in early March by customers.
- Focus on “How To” questions raised by users looking for best practices, shortcuts, tools and tips.
|
| 0900 – 1200 |
Profit Manager Design
- Product Plan & New Feature Discussion
- Calibration Tool & Accuracy Measurement
- Budget Manager Demonstration
|
| 1200 – 1300 |
Lunch |
| 1300 – 1700 |
SlotManager Design
- AutoSlot
- Condensing
- Items sponsored for consideration
- Value Ranking
|
| 1300 – 1700 |
Schedule Manager Workshop
- Focus on “How To” questions raised by users looking for best practices, shortcuts, tools and tips.
|
| 1300 – 1700 |
Profit Manager “Thinking Interactively” Design Session
- Divide into teams
- Define a problem, something related to your work that…
- Takes too long
- Requires too much effort
- Is hard to visualize
- Is difficult to comprehend
- Requires automation
- Design a solution
- Describe it
- Chart it (workflow)
- Draw the screen(s)
- Presentations by each team
|
| 1900 – 2100 |
Reception |
| 9 April, 2008 |
| 0900 – 1000 |
Introduction
- Leadership transition, introduce Bob.
- Sabre remarks on maintenance.
- Customer value rankings, priorities and release plans.
- Service offerings.
- Role of Help Desk and CSM (Andrea)
- Future conference model.
- Dates and Locations for September User Conference.
|
| 1000 – 1200 |
Schedule Manager Design
- Review of new features in 2007.1/2008.1
|
| 1000 – 1200 |
Profit Manager Design
- General Design Session – Customers to identify business problem which require solution
- Value Ranking of proposed items
|
| 1000 – 1200 |
IT and Delivery
- Lab: AirFlite Authentication Plug-in 2008.1
- Technical questions raised by the customers
|
| 1200 – 1300 |
Lunch |
| 1300 – 1700 |
Schedule Manager Design
- Sponsors of items to explain how they impact users
- Design items submitted to Exec Comm in early March.
|
| 1300 – 1700 |
Fleet Manager Design
- Status update of prioritized items from DC 2007, IST
- Review of new features in 2007.1 and 2008.1
|
| 1300 – 1700 |
IT and Delivery
- Lab: AirFlite Schedule/View load balancing
- Open design discussions
- Lab: New AirFlite Delivery Automation: a) clean install; b) simulation of several update packages coming from Sabre; c) discussion
- APIs in Action: using APIs for integrating AirFlite into airline’s enterprise infrastructure
|
| 1900 – 2100 |
Evening Event |
| 10 April, 2008 |
| 0830 – 1200 |
Schedule Manager Design
- Fully Dated Scheduling
- Interactive Design Session – Opportunities For Improvement
- Value Ranking
|
| 0830 – 1200 |
Fleet Manager Design
- Interactive Design session with Alan
- Review process flow in Fleet Manager
- Discuss opportunities for improvement
|
| 1200 – 1300 |
Lunch |
| 1300 – 1700 |
Schedule Manager Workshop
- Demonstration of items raised during design sessions
- Open forum
|
| 1300 – 1700 |
Fleet Manager Design
- Update on Sabre Research Topics
- Design discussion – List all issues/pain points from users
- Value Ranking of proposed new items
|
| 1300 – 1700 |
Codeshare Manager Design
- Demonstration of 2008.1
- Forward plan for 2008.2
- Value Ranking
|
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