Sabre EMD Manager

Customers expect fast service while airlines need to control costs. Automating electronic documents lets you achieve both. With Sabre® EMD Manager, you create a uniquely paperless environment for your customers while reducing your per-voucher costs by 50 percent.

Key Benefits

  • Creates a completely electronic environment,
  • Increases staff efficiency,
  • Enhances your customers’ experience with the benefits of electronic documents,
  • Reduces passenger wait time,
  • Enables more transactions through your Web site,
  • Eliminates paper-related costs,
  • Reduces fraudulent voucher usage,
  • Improves accuracy of voucher liability reporting.

Reduces Costs

  • Provides 50 percent reduction in per-voucher costs related to:
    • Paper card stock,
    • Postage,
    • Paper handling, processing and storage,
    • Issuance and redemption processing.

Improves Traveler Experience

  • Automates the issuance of compensation or transportation vouchers,
  • Enables airline staff to more readily respond to customers, managing their expectations and enhancing their experience,
  • Helps solve customer problems by providing an electronic audit trail of document usage,
  • Lets users easily identify possible issues and verify information electronically.

Demos

  • Exchange Through Automated Exchange and Refunds With Residual [ view ]
  • Refund Through Automated Exchange and Refunds [ view ]
  • Issuance and Management Through the Interactâ„¢ Interface [ view ]
  • Issuance Through ACS Oversale [ view ]
  • Redemption Through Automated Exchange and Refunds [ view ]

Services

Delivery & Customer Care

Consulting

Examples include:

  • Offers seasoned expertise and a full range of services across our entire solution portfolio,
  • Leverages state-of-the-art software products, technology and data,
  • Provides quantitative support for fact-based decision making,
  • Utilizes deep airline industry knowledge and proven practices to help you reach your performance goals.

Airline Community


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