Interact Interface
The effective and most productive use of any airline reservations system is heavily dependent on the graphical user interface through which users perform activities in the system. Efficient usage of the SabreSonic® Res and SabreSonic® Check-in solutions is ensured with the deployment of the Interact interface. This real-time GUI dramatically simplifies the call center process and efficiently facilitates airport operations.
Key Benefits
- Applies intuitive process workflows based on job functions,
- Offers plain language prompts and responses,
- Provides error checking features and correction prompts,
- Uses graphics where beneficial,
- Offers accessible via keyboard or mouse,
- Pre-populates data where possible,
- Gives you easy access to less frequently used functions,
- Provides more information with less keystrokes,
- Includes a gate reader module,
- Supports multiple languages,
- Uses industry standard protocols.
Improves Traveler Experience
Customer service perception is enhanced through innovative technology and by providing valuable customer information to airline staff at the right time so the airline staff can better service the customer. Additionally, the Interact Interface allows faster check-in and shorter lines increase traveler satisfaction, resulting in repeat business.
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Services
Delivery & Customer Care
Consulting
Examples include:
- Offers seasoned expertise and a full range of services across our entire solution portfolio,
- Leverages state-of-the-art software products, technology and data,
- Provides quantitative support for fact-based decision making,
- Utilizes deep airline industry knowledge and proven practices to help you reach your performance goals.