Graphical User Interface Driving Efficiency And Productivity
The effective and most productive use of any airline reservations system is heavily dependent on the graphical user interface through which users perform activities in the system. Efficient usage of the SabreSonic® Res and SabreSonic® Check-in solutions is ensured with the deployment of the Interact interface. This real-time GUI dramatically simplifies the call center process and efficiently facilitates airport operations.
Customer service perception is enhanced through innovative technology and by providing valuable customer information to airline staff at the right time so the airline staff can better service the customer. Additionally, the Interact interface allows faster check-in and shorter lines increase traveler satisfaction, resulting in repeat business.
Key Benefits
- Applies intuitive process workflows based on job functions,
- Offers plain language prompts and responses,
- Provides error-checking features and correction prompts,
- Uses graphics where beneficial,
- Makes offers accessible via keyboard or mouse,
- Pre-populates data where possible,
- Gives you easy access to less-frequently used functions,
- Provides more information with less keystrokes,
- Includes a gate reader module,
- Supports multiple languages,
- Uses industry-standard protocols.
“... We were impressed with their superior graphical user interface, as well as the Web and kiosk check-in functionality. Both systems will allow First Air to provide superior customer service to Canada’s north.”
First Air
