Frequent Flyer Management
Do you want to build and promote your brand? Do you want to identify and reward your loyal customers as well as influence new customers to choose your airline for future travel? Frequent Flyer Management provides you the facility to run your frequent flyer program with a robust set of tools to effectively manage your unique loyalty offering.
Key Benefits
- Manages information about your loyalty program members,
- Facilitates administration of your partnerships (both airline and non-airline partners),
- Assists in the creation of loyalty promotions to influence member behavior,
- Provides a well integrated process with SabreSonic Res and other related solutions.
Increases Revenue
- Helps identify your most loyal and valuable customers to concentrate your high return revenue opportunities there,
- Provides the facility to reach out to new customers and make them loyal customers on your airline,
- Assists in selling your loyalty currency to your partners.
Reduces Costs
- Provides an efficient interface to easily perform routine management tasks and reduces headcount requirements to manage a frequent flyer program,
- Provides interfaces through Web services and APIs so you can design your Website and interact with your members through the internet rather than through calls to your calls center,
- Integrates with SabreSonic® Res and associated components and provides online redemption options, reducing the need for paper.
Improves Traveler Experience
Frequent Flyer Management encourages customer loyalty by providing recognition and incentives to loyal customers and helping promote long-term personal relationships with them.
Services
Delivery and Customer Care
Consulting
Examples include:
Whether starting a new loyalty program or assessing your current loyalty program, our consulting expertise can help ensure you get the most out of Frequent Flyer Management and your loyalty program. This includes:
- Identifying the best structure for your loyalty program including points/mileage accrual, tier levels and qualification, and awards structure,
- Determining plans for partnerships with both airline and non-airline partners,
- Creating promotions that help you achieve your business goals.