Automated Exchange And Refunds

Are your employees spending too much time reissuing tickets and refunds? Are they consistently collecting all monies due when tickets are exchanged and refunded? Does your airline have a tool that identifies the value of the fees that were overridden and identifies revenue loss on a daily basis? Automate these processes with Automated Exchange and Refunds, which is included in the SabreSonic® Ticket bundle.

Key Benefits

  • Drives increased efficiency,
  • Grows revenue,
  • Collects previously uncollected fees,
  • Prevents revenue loss through consistency in application,
  • Creates a transaction audit trail for fraud management.

Increases Revenue

Enables you to increase revenues by up to 10 percent using proven decision support and automation coupled with best practices in business process consulting.

Improves Traveler Experience

  • Enables airline staff to quickly and efficiently exchange and refund domestic or international tickets, 
  • Increases staff productivity when calculating complicated ticket values, taxes, flown segments, change fees or add collects,
  • Releases more time for staff to perform higher levels of customer service even on the most challenging days.

Services

Delivery & Customer Care

Consulting

Examples include:

  • Offers seasoned expertise and a full range of services across our entire solution portfolio,
  • Leverages state-of-the-art software products, technology and data,
  • Provides quantitative support for fact-based decision making,
  • Utilizes deep airline industry knowledge and proven practices to help your reach your performance goals.

Airline Community


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