Agency Management
When using an agency storefront within the e-commerce environment, management of those agencies is key to your success. Agency Management, a solution that can be integrated with SabreSonic® Web, offers an integrated agency management tool that tracks bookings for non-BSP agencies, automates the sales reporting process and gives you visibility to credit liability of your agency community.
Key Benefits
- Enhances your agencies and customers’ experience with the benefits of a direct agency relationship,
- Enables more transactions through your Web site,
- Offers secure account access and a user-friendly interface,
- Provides standard and promotional commission calculation in a non-BSP environment,
- Integrates with your airline’s revenue accounting system to post sales data,
- Provides the ability to enroll agencies, store profile information, track booking activity, issue reporting period invoices, calculate both commission and tax on commission (if applicable) and post agency payments to their accounts,
- Provides customer service agents all over the world 24-hour access to a common information base.
Reduces Costs
- Offers a multi-language Web site branded with the look and feel of your airline’s Web site, providing features necessary to work directly with your agency community,
- Reduces calls to your airline and builds direct relationships, avoiding increased distribution costs,
- Reduces overall costs by improving business efficiencies, enabling a low total cost of ownership.
Improves Traveler Experience
- Provides your customers, if desired, an easy-to-use online format, reducing calls to your airline customer care center,
- Helps you keep all users or a group of users informed of new program features and marketing information via e-mail.
Interested?
Services
Delivery & Customer Care
Consulting
Examples include:
- Performs worldwide passenger demand data analysis to assist you in determining the best international and domestic opportunities for agency distribution strategies and best practices.
- Designs optimal marketing strategies for your travel agency Web sites.
- Optimizes performance of the e-commerce channel including:
- Overall airline distribution strategy,
- Understanding trends in the domestic and international markets for each sub-channel: consumer, corporate and travel agency.