Customer Sales & Service

SabreSonic® Customer Sales & Service (CSS) is the industry’s only seamless solution enabling powerful points of sale and service - Web, mobile, kiosk, and agent. Our flexible solution optimizes the customer experience, increases revenue and decreases cost.

SabreSonic CSS provides all the essentials of a “passenger service system” plus dynamic and configurable new capabilities. From reservations, inventory and check-in to e-Commerce, merchandising and revenue recognition, it delivers powerful capabilities through multiple points of sale and service.

Our solution leverages a service-oriented architecture enabled by our advanced platform for data and application integration, providing you flexibility to conduct business your way. You can adapt your business to meet changing requirements and more efficiently incorporate new technology.

Execute your unique customer strategy with the flexible solution and your trusted partner starting now.

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[JetBlue selected SabreSonic CSS because it allows the airline] to offer greater revenue-producing codeshare and interline partnership opportunities, which will expand network choice for our customers; provide additional ancillary revenue and marketing opportunities; and will help us gain more insight into our customers. We chose Sabre in order to keep the JetBlue experience strong and unique in the industry.”

JetBlue Airways

Rick Zeni
Vice President of Customer Sales and Service


"Sabre’s reaccommodation solution was especially crucial for us during Hurricane Irene. The automated rebooking capabilities provided our crewmembers and customers with the best solution possible so we could quickly accommodate customers based on their travel itinerary and proactively notify them of itinerary changes."

JetBlue Airways

Rick Zeni
Vice President of Customer Sales and Service


Fast Fact

  • More than 100 airlines from all regions and alliances use SabreSonic® Customer Sales & Service solutions

Committed to minimizing the environmental impact of our global operations and to promoting sustainable business practices in travel and tourism. www.sabre.com