SabreSonic CSS Conference
New York Mar 07-10, 2011
Overview
We hope that you are planning to attend one of this year’s SabreSonic CSS Spring Conferences. We took careful consideration of your feedback and drafted a very dynamic agenda. We are certain you will enjoy the event! The conferences will take place March 7th – 10th, 2011 in New York City and March 28th – 31st in Manila, Philippines. Each conference will kick off Monday evening with a welcome reception and will conclude Thursday evening.
We will continue to use single threaded sessions at our spring conferences so that each delegate has the opportunity to attend each session. At your suggestion, we are introducing some interesting changes to the agenda this year. We significantly increased the time allocated to the Resident Expert sessions so that you have the opportunity to interact with solution experts one-on one. We also included a “Voice of the Customer update” session to inform you on progress of Voice of the Customer items, specifically Customer Care related topics. Lastly, you will have the opportunity to voice your recommendations in regard to our voting process. We are fully committed to revamping the current voting process, and will use the feedback gathered during the “Voting Working Session” to create the new framework.
This is your conference, and it is specially designed for you to interact with Sabre experts, discuss the SabreSonic CSS product plan and, just as importantly, to network with fellow community members. We would like to hear your ideas for any of these sessions on the Hub group (SabreSonic Conference Ideas/Suggestions) dedicated to conference planning.
To our long-time customers, the SabreSonic CSS team is looking forward to another great conference. We also take great pleasure in welcoming our new customers to this important event.
back to topAgenda
Monday, 7 March
1900 – 2100 Welcome Reception - Resident Expert Open
Art Deco Salon, Lobby Level
Tuesday, 8 March
0800 – 0900 Continental Breakfast & Registration
Grand Salon, Lobby Level
0900 – 0930 Welcome & Introductions
John Winstead, Solution Architect
0930 - 0950 New Customer Introduction
Virgin America
0950 - 1020 Resident Expert Break
Art Déco Salon
1020 - 1105 Host Airline Presentation
JetBlue Airways
Rick Zeni
1105 - 1150 SabreSonic Update
Ellen Ehrlich, Sr. Vice President
1150 - 1250 Lunch
Petit Salon, Lobby Level
1250 - 1400 2010 Voice of the Customer Update
Ellen Ehrlich
1400 - 1500 Customer Panel
Aeroflot Russian Airlines
Alaska Airlines
JetBlue Airways
1500 - 1600 Resident Expert Session
Art Deco Salon
1600 - 1730 Working Session for New Voting Format
Ellen Ehrlich
1745 – 2230 Evening Event
*We must leave the hotel at 1745 for our dinner cruise on the Hudson
Wednesday, 9 March
0800 – 0900 Continental Breakfast
Petit Salon
0900 – 1030 2011 Voice of the Customer
Grand Salon
1030 – 1200 Resident Expert Session
Art Deco Salon
1200 – 1300 Lunch
Petit Salon
*The following sessions will take place in the Grand Salon
1300 - 1400 Res Customer Council
1415 – 1515 Ticketing Customer Council
1530 – 1630 Inventory Customer Council
1645 – 1745 Alliances & Partnerships Solution Showcase
1900 – 2100 Reception & Show at Lincoln Center
Kayhan Kalhor & Brooklyn Rider
Thursday, 10 March
0800 – 0900 Continental Breakfast
Petit Salon
0900 – 0930 2011 Voice of the Customer Recap
Grand Salon
*The following sessions will take place in the Grand Salon
0930 – 1030 Check-in Customer Council
1030 – 1130 Interact Customer Council
1130 – 1230 Lunch
*The following sessions will take place in the Grand Salon
1230 – 1445 Web Customer Council
1445 – 1530 Merchandising Customer Council
1530 – 1615 Payment Solutions Customer Council
1615 – 1645 Customer Care Council
1645 - 1715 Closing Remarks
back to topVenue Information
Jumeirah Essex House
160 Central Park South
New York, New York 10019
About the Hotel
Jumeirah Essex House is situated between Sixth and Seventh Avenues in the heart of Manhattan on Central Park South, New York City. Jumeirah Essex House is located less than 12 miles away from JFK Airport and 15 miles from Newark Airport with nearby access to New York’s subway system.
The historic Jumeirah Essex House first opened its doors in October 1931. Sharing its birthday with Rockefeller Center’s first building, at the time of its construction it was the tallest tower in New York and to this day remains one of the city’s premier Art Deco masterpieces of the 1930s. Jumeirah Essex House overlooks Central Park, towering 44 floors from street level to the top of its tower. This New York City landmark has recently completed a $90 million refurbishment that pays homage to its classic Art Deco heritage.
Hotel Rate Information
The $US199 discounted rate at the hotel is now sold out. The rate is now $US399 per night. Sabre Airline Solutions will pay for two nights room and tax for two representatives, however we will only pay the $199 rate. You will be responsible for the difference between $199 and $399 for all nights.
Getting to the Hotel
Taxi Cabs and SuperShuttle are available from LGA, JFK and EWR to the Essex House. Please visit www.supershuttle.com for their rates.
Taxi Cab costs:
JFK - $US60 flat rate include tolls
LGA – Metered rate is approximately $US40 - $50
EWR – Metered rate is approximately $US60 - $70
New Jersey Transit Rail service is available from EWR to Penn Station. The 30 minute train ride is $12.50. Taxi cabs are available from Penn Station to the Essex House. The hotel is approximately 1 mile from the train station.
New Jersey Transit Bus service is also available from EWR to Port Authority. The 50 minute bus ride is $US7.00. Taxi cabs are available from Port Authority to the hotel.