Mark Silagy
Senior Vice President, Program Management, Sabre Airline Solutions
As senior vice president of the Sabre Airline Solutions® Program Management Office, Mark Silagy’s responsibilities include end-to-end program management for the company's largest and most complex strategic customers and internal initiatives. His team also manages overall organizational effectiveness by defining and promoting best practices in program and process management. Additionally, Silagy’s group leads planning and prioritization, and provides shared services across the global organization.
Previously, Silagy was senior vice president for Customer Care and support, also part of Sabre Airline Solutions. His accountabilities included world-wide customer service and support for the Sabre Airline Solutions business. Silagy had teams in 17 countries, on five continents, including the award-wining global customer support center in Montevideo, Uruguay. His organization provided product expertise and 24 by 7 global support to over 300 airlines and airports.
Silagy was also senior vice president for Service and Operations Solutions for Sabre Travel Network® where he was responsible for global customer service and support and consulting services for the company's travel agency customers. Prior positions include vice president of Global Accounts where he was accountable for managing all aspects of business relationships with large Global Travel Management companies and positions in product development. International assignments include managing director of Europe, Africa and the Middle East, London; managing director International Sales and Service; general manager Sabre de Mexico, Mexico City and general manager South East Asia, Hong Kong.
Silagy’s 34 year travel industry career also includes 13 years in management positions with American Airlines in passenger sales, airport operations, cargo and flight service operations.
Silagy earned a bachelor’s degree in Business Administration from the University of Oklahoma and attended the United States Air Force Academy in Colorado Springs.